At lvl 2, your privacy is our top priority. This privacy policy clearly explains how your data is collected, why it is stored, and what rights you have.
At lvl 2, your data is protected to the highest standard. Here's a quick overview of the core pillars of our privacy policy.
All your personal information is secured with 256-bit SSL encryption. No passwords or payment details are ever stored in plain text. Your security is our top priority.
Lvl 2 never sells your personal data to any third party. Your information is not shared without your consent, except where required by law.
We only collect information that is strictly necessary to provide our services. We never request excessive or unnecessary data, and we follow a data minimization policy.
Regular third-party cybersecurity audits are conducted to ensure the security of our systems. Any vulnerabilities are identified and resolved promptly.
Your explicit consent is obtained before your data is processed. You may withdraw your consent at any time. We comply with GDPR guidelines.
In the event of a data breach, we will notify affected users within 72 hours. We are always transparent when it comes to the security of your information.
This privacy policy applies to all services on the lvl 2 platform. By using the platform, you agree to the terms of this policy. For any questions, contact us at support@lvl2.bet.
We collect certain types of information to deliver the best possible experience on the lvl 2 platform and to meet legal requirements. A core principle of our Privacy Policy is that we never collect more data than we need.
In addition to the information you provide directly at registration, certain data is also collected automatically while you use the platform. Details are outlined below.
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | BKash/Nagad number, transaction history | Yes |
| Technical Information | IP address, device information, browser type | Automatic |
| Usage Data | Gaming history, betting patterns, session duration | Automatic |
| Location Data | Approximate geographic location (IP-based) | Automatic |
Lvl 2 collects your information in several ways, primarily from three sources — directly from you, through automated technologies, and occasionally via verification services.
We will never ask for your password or full payment details by email or phone. If you ever receive such a request, contact us immediately — it may be a fraud attempt.
Lvl 2 uses your data for specific, legitimate purposes only. Every reason your data is used is transparently outlined below. We believe you have the right to know exactly why your information is needed.
Lvl 2 uses industry-leading technology to keep your data safe. Our servers are hosted in secure data centers and monitored around the clock. The following technical measures are in place.
Your data is retained for as long as your account is active and for specific periods as required by law. Following account closure, certain data may be kept for up to 5 years due to legal obligations.
Lvl 2 does not sell or rent your personal information. In certain circumstances, limited data sharing may be necessary — and we are fully transparent about when and why that happens.
All third parties we share data with are bound by strict data protection agreements and are not permitted to use your information for their own purposes.
Lvl 2 uses cookies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device.
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.
Under GDPR and applicable data protection laws, you have important rights regarding your personal data. lvl 2 respects these rights and is committed to fulfilling them as promptly as possible. Requests are typically processed within 30 days.
At lvl 2, you have full control over your personal data and can exercise any of these rights at any time.
You have the right to view and obtain a copy of the information we hold about you. Upon request, the complete data will be provided within 30 days.
If any of your information is inaccurate, you can request a correction and we will update it as quickly as possible.
In certain circumstances, you may request the deletion of your data. This will be honored unless we are required to retain it by law.
In certain cases, you may object to the processing of your data, particularly where it is used for marketing purposes.
In certain circumstances, you can request that the processing of your data be temporarily restricted.
You have the right to receive your data in a structured, commonly used format and to transfer it to another service.
To exercise any of these rights support@lvl2.betto send us an email. Please clearly state the nature of your request and provide the information needed to verify your account. We are required to respond within 30 days.
Lvl 2 is an adult gaming platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at registration and is further confirmed through the KYC process.
If we are notified that a minor's information has entered our system, we will immediately close the account and delete all associated data. Parents or guardians with concerns are encouraged to contact us at support@lvl2.bet.
The lvl 2 platform may reference third-party services from time to time, particularly payment gateways or identity verification providers. These services have their own privacy policies, for which lvl 2 is not responsible.
We recommend reading the privacy policy of any third-party service before using it. While we do not control third-party data practices, we enforce data protection through strict contractual agreements with all such parties.
Lvl 2 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly. For significant changes, a notification will be sent to your registered email address.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any privacy-related questions, concerns, or complaints, please reach out to our dedicated privacy team. We take every request seriously.
If you believe your privacy has been violated and are not satisfied with our resolution, you have the right to file a complaint with the relevant data protection authority.